Summer Shipping
Wine is a precious and perishable item that is sensitive to extreme temperatures. Regardless of temp-control services or upgrades to 2-Day or Overnight – if temperatures are over 85 degrees, we opt to hold the order until temperatures are consistently back under the threshold. This summer we are holding orders until it’s safer to ship them for the following states: Alabama, Arizona, Florida, Georgia, Louisiana, New Mexico, Nevada, North Carolina, South Carolina, Tennessee, Texas, and Virginia.
Additional Note: We absorb all additional costs for upgraded services along with the addition of cool packs which can be upwards of $30 in extra fees.
Shipping Information
Wine is perishable and is sensitive to extreme temperatures, whether hot or cold, that can dramatically affect the wine’s quality. Revana Estate does not release wines to ship unless we have checked temperatures and are comfortable with your wines being safe both en route and at their final destination. If a specific timeframe is safer for your wines, we will be in contact with you about that after an order has been placed.
Otherwise, we will release your wines to ship at the next available opportunity, unless you have cited a specific ship date.
If after your order was placed you had an address change, or an adult signature with valid ID will be unavailable at the shipping address, please contact our shipping department ASAP to update your information. If delivery is unsuccessful and wines are returned, reshipments will incur shipping costs.
For shipping questions please contact:
Emma Foster, Shipping Manager
503.537.1296 | shipping@corazondelsol.com
Return Policy
We fully guarantee the quality of our wines when shipped and handled in the manner that our team explicitly recommends. If you suspect the bottle is off, put the cork back in the bottle and leave the wine intact as we cannot take back empty bottles, then contact the winery at ARG +54 261 314-3900 or US HQ 503-537-3100.
Please note: If a shipment of wine is undeliverable and returned, the re-shipping of orders is at the customer’s expense and some returns can be charged up to a 25% restocking fee.
How do I return a product? To start the return process, please get in touch with us directly at 503-537-3100 for specific instructions.
Shipping States
We CANNOT ship to the following states:
- Alabama
- Arkansas
- Delaware*
- Louisiana
- Mississippi
- Oklahoma
- Rhode Island*
- Utah
- Vermont
*We can only ship orders placed onsite in our tasting room to both Delaware and Rhode Island. If you live in Delaware or Rhode Island, please call us, and we can help you find a hold location in a neighboring state to ship your wine.
If you have any questions regarding the information above, please call us at 503.537.3100
Transit Times
We do have warehouses in Ohio and California so we are able to ship efficiently at the lowest possible shipping rates as inventory availability allows. Some of our more limited production wines will need to ship from Oregon, with an estimated 5-day delivery window to the East Coast if shipped ground.
Ground Shipping is complimentary on the purchase of 6 bottles or more. If you want to upgrade to expedited service, please contact us in the USA, and we would be happy to deduct the cost of ground from the expedited service cost on the purchase of 6 bottles or more.
Once shipped, a tracking number will be provided to you via carrier email (UPS/FedEx) and is under the direct control of that shipping carrier at that point. As much as we wish we could, we cannot guarantee the day or time of day at which the delivery occurs.
Weather Holds & Restrictions
We always strive to protect the quality of your wine while in transit. That is why our shipping team is continually monitoring the weather state by state. If we deem that your area’s weather could potentially compromise your wine, we will notify you via email with options for you to choose from.
Sales Tax
For us to be able to ship to you legally, most states require that we charge sales tax on the sale of wine and the shipping costs. Sales tax percentages are determined at the state, county, or local level, and all taxes collected are remitted directly to that state.
Terms of Sale
We can only sell wine to purchasers of legal age at 21 years or older and age verification is required at the time of purchase. An adult who is 21 years or older will need to sign for the order when the driver arrives to deliver the shipment. Our shipping team will reach out via email to confirm that an adult 21 or older can sign for the wine upon arrival.
WARNING: Drinking distilled spirits, beer, coolers, wine and other alcoholic beverages may increase cancer risk, and, during pregnancy, can cause birth defects. For more information go to www.P65Warnings.ca.gov/alcohol.
